We take quality seriously. If you've had a problem with your sandals, please package them up and send them to the address below. Include a note indicating the problem so that we can investigate how it happened and make sure it doesn't happen again. Let us know your preference, and we'll get a new pair out to you right away.
Thanks for the opportunity to make it right.
Vere Sandal Company, USA
122 N. Genesee Street
Geneva, NY 14456